Privacy Policy

Who we are

This site is operated by Catonsville Water Damage Pros, 5748 Baltimore National Pike, Catonsville, MD 21228. You can reach us at (667) 767-7092 or [email protected].

Calls to our line

Calls to our line may be recorded for quality and training purposes. When you call (667) 767-7092, we may collect your phone number, your name and address if you give them, and what you tell us about the water damage. We use that information to respond to your request, to schedule work and to improve how we answer calls.

This website

This website has no forms and does not ask you to create an account. We do not knowingly collect personal information through the pages themselves. Like most sites, our hosting provider may keep ordinary server logs, such as IP addresses and page requests, for security and operations.

Third-party content

Pages on this site embed maps from Google. When a page with a map loads, your browser may contact Google, and Google may collect information under its own privacy policy. We do not control that collection. Links to government and other sites take you to places with their own policies.

How we use information

• To answer your call and arrange service.
• To prepare an estimate and scope of work.
• To keep records of work done, if you hire us.
• To follow the law and protect our rights.
• To train the people who answer the line.

Sharing

We do not sell your personal information. We may share it with people who help us do the work, such as crews and trade partners, with your insurer if you ask us to, and where the law requires.

Retention and your choices

We keep job records as long as needed for the work, for warranty or dispute purposes and as the law requires. You can ask us to correct or delete information we hold about you by emailing [email protected], subject to legal limits.

Children

This site is not directed to children, and we do not knowingly collect information from them.

Changes

We may update this policy and will change the date above when we do.