Contact Catonsville Water Damage Pros
The fastest way to reach us is the phone. The line is answered 24 hours a day, every day. Have your street, ZIP code and a short description of what happened ready when you call.
Call the 24/7 line
Call (667) 767-7092 for any water damage emergency. A dispatcher answers, asks what happened and tells you what to do while a crew is arranged. We do not use contact forms, because a form cannot tell you to shut off the main.
What to have ready
Your address.
Street, town and ZIP code, plus gate or parking notes.
The source.
Where the water started, if you know, and whether it is still running.
What is wet.
Rooms, floors, walls or ceilings that you can see are affected.
How long.
When you first noticed it, even roughly.
Your insurer.
The company name, if you have it handy. You do not need a claim number.
Safety concerns.
Water near outlets, a sagging ceiling or a sewage smell.
Where we are
Our address is 5748 Baltimore National Pike, Catonsville, MD 21228. The crews work in the field, so please call before you drive over, and for any emergency call rather than visit.
Email for non-urgent questions
For a question that is not an emergency, write to [email protected]. Email is not monitored the way the phone is, so do not use it when water is spreading.
Before you call
If you can do so safely, close the main water valve or the fixture valve, keep out of water near outlets and lift valuables off the floor. The services overview lists the pages that match common situations, and the service area page shows the towns we cover.